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Congress Objectives
- Learn about approaches to development of excellent service delivery in
different parts of the world
- Develop a congress resolution which will provide continuity of efforts in
the promotion of quality in service delivery
- Interact with internationally and nationally known quality experts to
enhance insights on quality management successes in the promotion of
excellence in service delivery.
- Promote Sarawak as an excellent venue for conferences and gatherings,
requiring world-class quality services and facilities.
Who should attend
- Chief Executives, Owners, Senior Managers, Leaders from Service Industries
such as : The Government Institutions, Health Services, Academic Institutions,
Hotels and Restaurants, Tourist and Travel Agencies/Bureaus, Tourism Industry
and Shipping and Transport Companies
- Human Resource Development Officers and Staff
- Trainers and Consultants
- Organizations and/or Individuals Involved with QUALITY ADVOCACY
Language
The Congress shall be conducted in English.
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